EMPLOYMENT

Bath & Body Works

Assistant Manager (Full-time)

Description

Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.


Building High Performing Teams:

• Attract, hire, develop, inspire and retain top talent
• Coach, develop and maximize the success of all associates
• Build schedules to maximize and leverage sales results
• Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
• Build a team that works well together based on the needs of the store
• Ensure onboarding and continued training of the associate team
• Effectively and fairly manage performance as delegated by the store manager


Selling Effectiveness:

• Lead and model the selling and customer experience standards
• Lead selling efforts to meet selling goals during scheduled shifts
• Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
• Direct workforce management activities
• Set the direction and goals for the day/shift when associates arrive for work
• Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
• Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)


Telling The Brand Story:

• Make good, fact-based shopkeeper decisions that keep the store full and abundant
• Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
• Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
• Lead consistent focus on delivering emotionally engaging customer experiences
• Ensure implementation of company selling strategies
• Lead, delegate and execute store standards and maintain a safe, inviting store appearance


Operational Excellence:

• Direct inventory management activities
• Manage controllable expenses
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
• of operational activities
• Maintain policies and procedures
• Incorporate Loss Prevention and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

• Proven ability to drive sales results
• Strong communication and ability to foster a customer focused selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak shifts
• Prior sales management experience


BBW Key Holder (Part-time)

Description

Supports delivering sales plan through effective execution of store and operational tasks.


Building High Performing Teams:

• Participates in the hiring process by screening and scheduling interviews for candidates
• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Coach and reward in the moment to maximize selling potential of associates
• Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
• Support onboarding and continued training of sales associates


Selling Effectiveness:

• Lead and model the selling and customer experience standards
• Lead selling efforts to meet selling goals during scheduled shifts
• Ensure associates consistently execute to the selling model
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
• Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
• Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)


Telling The Brand Story:

• Support replenishment activities that keep the store full and abundant
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
• Execute visual standards and maintain a safe, inviting store appearance


Operational Excellence:

• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
• Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
• Responsible for communicating any issues during opening/closing shifts to the store manager
• Maintain policies and procedures
• Lead operational teams*
• Incorporate Loss Prevention and safety messages into daily operations

*Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

• Preferably an existing sales associate that aspires for management role
• Ability to foster a customer focused selling culture
• Demonstrated results (selling and operational)
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates


3. Sales Support (Part-time)

Description

• Individual contributor position responsible for supporting the business on high volume days with the ability to flex into multiple roles including selling, cashiering, replenishing and/or processing. Drive store sales through personally engaging with customers, answering questions, perform demonstrations, and product recommendations.

Responsibilities:

• Deliver friendly and efficient cash wrap experience.
• Reinforce customer buying decisions at checkout.
• Recover merchandise on sales floor.
• Replenish merchandise to brand standard.
• Process merchandise to be floor ready and maintain back room.
• Assist with other projects as needed including floorset and shipment processes.

Qualifications

• Excellent communication skills.
• Available to work on designated high volume peak days.

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